Payment Schedule & Cancellation Policy

Payment Schedule and Cancellation Policy

Payment schedule

Reservations are confirmed upon receipt of a 25% deposit.

Full balance payment is due 8 weeks prior to your arrival date.

When your booking reservation is made after the balance due date you must pay
the full balance of the booking price at the time of making the reservation.

 

Cancellation Policy

Guests can cancel up to 45 days before arrival date for a full refund.

If cancellation takes place between 7 and 45 days before the arrival date, guests
will receive a 50% refund.

If cancellation takes place less than 7 days before the arrival date, no refund will
be forthcoming.

On a case-by-case basis, guests may be able to move an existing booking (one
change per booking) provided that the revised date is available and is no longer
than 12 months after the original booking. If the revised booking cost is greater
than the original, the guest will pay 100% of the difference to complete the date
change. In the event of there being a reduction in price, the guest will be
refunded the difference where full payment has already been received. Any
changes made could be subject to a £30 administration charge.

Any request for a date change 45 days or less from the arrival date will be
considered as per the above, however 20% of the original total booking cost will
be retained. We will try and re-let the property; if we are able to re-let the
property, we will refund the retained sum less a £30 administration fee and
subject to any difference in price between the booking price and the re-let price.

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